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alansidman's avatar
alansidman
Explorer | Level 3
6 years ago

Blue Sync Icons appear on my Win 10 Desktop Files

On occasion, blue sync icons will appear on files and shortcut links that are located on my Win 10 Desktop.  None of the files are related or stored in Dropbox.  What is causing this.  The only way t...
sync
Third Party Integrations
  • gcarron's avatar
    gcarron
    6 years ago

    I had the same issue on my Win 10 pc.  I had recently shared a video in dropbox to a friend and this popped up shortly after.  So I assumed it was a drop box thing.  I did an F5 (Refresh) on the desktop and they all went back to the Windows "Shortcut" icon on all the files (which explains why you restarting fixed this).  So I think something gets messed up in Windows and it has to do with any file that is a shortcut on your desktop.  Files native to the desktop folder didn't have this icon or a shortcut icon.  Hope this helps!

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
Kindly note that the Dropbox syncing icons are specific to your Dropbox folder alansidman, while the blue icons you’re seeing reside on your desktop & they seem to be slightly different. Since this pertains to a different application on your pc Alan, I’ll leave this question open to our Community of users; maybe someone could offer their insight on how you’d best go about on this request. 
 
Thanks again for taking the time to drop us a line on the Community & have a wonderful week ahead!
gcarron's avatar
gcarron
New member | Level 2
6 years ago

I had the same issue on my Win 10 pc.  I had recently shared a video in dropbox to a friend and this popped up shortly after.  So I assumed it was a drop box thing.  I did an F5 (Refresh) on the desktop and they all went back to the Windows "Shortcut" icon on all the files (which explains why you restarting fixed this).  So I think something gets messed up in Windows and it has to do with any file that is a shortcut on your desktop.  Files native to the desktop folder didn't have this icon or a shortcut icon.  Hope this helps!

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