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Forum Discussion

Francis L.4's avatar
Francis L.4
Explorer | Level 4
3 years ago

Available Offline - Default

Hi Community,

 

I've just bought a new work PC (Windows) and have installed Dropbox, but the "Advanced" option to make everything available offline is missing, meaning everything synced as online only.

 

I've been right clicking all the folder and selecting "Make available offline" but it just doesn't seem to be working.

Is there something like a registry setting I can change that will force everything to be available offline? This was an absolutely vital feature for me, and the fact it is no longer available, and can't, seemingly, be made to work is quite worrying.

 

Regards,

Francis

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey Francis L.4, sorry to hear you're having issues with this.

     

    Can you please let us know the exact status and version of the desktop as shown in your system tray at the moment? Is it 'up to date' or still syncing?

     

    Also, could you send us a screenshot of how the folders you're selecting to be available offline on your computer look like? I mean a screenshot where we could check their syncing icons.

     

    Apart from that, can you try it with a file instead of a folder and let me know if it works normally?

     

    Keep us posted on your findings, Francis. 

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