You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Maxwell F.'s avatar
Maxwell F.
Explorer | Level 4
6 hours ago

Apple Photos has caused Dropbox mobile camera uploads to upload duplicate images

for years I've been using Dropbox's "camera uploads" feature to upload my iPhone's photos. I also have a separate location on dropbox with a TON of photos from other cameras/sources in a random folde...
Desktop
Mobile
Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 hours ago

Hi Maxwell F., thanks for bringing this to our attention.

 

Regarding this situation, how would you like to proceed? 

 

Since the Apple Photos app created these duplicates on the Mac, which then used that system to appear on the iPhone, and finally the Dropbox app then uploaded to your account, what would you like to do?

 

This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!