You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ESanders's avatar
ESanders
Explorer | Level 3
4 months ago

All my files started re-syncing and the app is still 'indexing'

My dropbox is stuck syncing all the folders linked to my account - roughly 350,000 files. This occurred randomly. I've since paused all syncing but then when I need to go to sync specific files it do...
Desktop
Sync
JohnnyDogman's avatar
JohnnyDogman
Collaborator | Level 8
4 months ago

Here’s what you can try:

  1. Check Preferences: Open Dropbox Preferences, go to the Sync tab, and ensure only the necessary folders are selected for syncing.
  2. Pause and Resume Syncing: Pause syncing, wait a few minutes, and then resume syncing to see if it helps with indexing.
  3. Restart Dropbox: Quit Dropbox completely and restart it.
  4. Clear Dropbox Cache: Clear the Dropbox cache by deleting the contents of ~/Dropbox/.dropbox.cache.
  5. Check for Updates: Ensure you’re using the latest version of Dropbox.

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