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Forum Discussion
A large scanned PDF did not upload and is missing, can I find it in the iOS mobile app?
Hi,
tldr; scanned document didn‘t finish the upload without showing errors or any trace of the file; how to recover the data?
Last days I had to scan a lot of documents and though there was a wea...
🥲
Thanks for the quick answer though.
How did this happen and how can I prevent this happening again?
- Jay
Dropbox Staff
As the file had many pages, it would take time to digitize the scan and to compile it into a single document. It's possible that switching apps might've affected this process and potentially corrupted the file.
In future, please keep the app open to ensure the scanning process and document creation is completed successfully.
