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Forum Discussion

idatopaz's avatar
idatopaz
Helpful | Level 5
12 months ago

“This file requested has been closed, deleted, or never existed”

My entire team is being affected by this issue. All of our links report this error message.  A bit about us: we are a mostly remote support team. All are working on different networks and browsers...
Error Messages
File requests
Share
Web
  • idatopaz's avatar
    idatopaz
    12 months ago

    Morning Rich, yes, this issue is now resolved 🙂 

Bård B.'s avatar
Bård B.
Helpful | Level 5

The solution for us was very simple. We were out of space on our subscription - yet the error messages did not catch this - and gave us the same feedback as you have been posting. We upgraded storage, and.... all errors were gone. 🙂

Jack G's avatar
Jack G
New member | Level 2
7 months ago

Same here - it would have been a very quick fix had the error been clear. Even the support team did not know the answer!

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