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Forum Discussion

meganelizabeth's avatar
meganelizabeth
Explorer | Level 3
12 months ago

“manage hard drive space" feature missing from Plus account

Is the "manage hard drive space" feature available for only certain accounts? I have DB Plus for my personal files and can't access the tool, but I CAN access the tool when switching to my work accou...
Desktop
Dropbox Plus
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meganelizabeth's avatar
meganelizabeth
Explorer | Level 3

Hi Megan,

 

Sure thing! Now running the stable version (187.4.5691) with Beta turned off, no changes in product features with the work account still having 'Manage hard drive space' in the dropdown but personal missing it.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi again, meganelizabeth! Can we log a ticket for you, so that we can further check this internally?

  • meganelizabeth's avatar
    meganelizabeth
    Explorer | Level 3
    12 months ago

    Sure, that would be great, thank you!

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      You're all set, meganelizabeth! Please check your email address, when you get the chance, and reply back to my message.

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