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Forum Discussion
Why do my tags disappear when I set my files to online only?
Dear,
i have installed dropbox app on 2 macs, i have sync my box and i have used colored native tags system on first mac to tag some files with custom tags. It was correctly replicated on second mac. So i switch all my files in "only online" mode and i lost all my tags. If i restore "local mode" it appear. Why? can i use my tags also with "online mode" and share with all dropbox installations?
Best
Hey there raziel79, how are you today?
As we don't currently have strong support for Mac OS's tagging feature (as you noticed the behavior is incosistent between 'Online Only' and 'Local' files), I wanted to thank you for the feedback and feature request for an option to be able to sync Mac's tags applied on files and/or folders across devices no matter what the state of those files is, be it 'Online Only' or 'Local'.
Our dev team are always on the look for user input when creating our next versions of the Dropbox app and we're always looking for ways to improve our services.
Therefore, I will make sure your comments are passed along to them to express your interest in this.
If there's anything else I can assist with in the meantime, please let me know.
- Walter
Dropbox Staff
Hey there raziel79, how are you today?
As we don't currently have strong support for Mac OS's tagging feature (as you noticed the behavior is incosistent between 'Online Only' and 'Local' files), I wanted to thank you for the feedback and feature request for an option to be able to sync Mac's tags applied on files and/or folders across devices no matter what the state of those files is, be it 'Online Only' or 'Local'.
Our dev team are always on the look for user input when creating our next versions of the Dropbox app and we're always looking for ways to improve our services.
Therefore, I will make sure your comments are passed along to them to express your interest in this.
If there's anything else I can assist with in the meantime, please let me know.
This *must* be fixed. Since there is no "master copy" in DropBox, it is quite possible for tags and file comments to be completely sync'ed out of existence. This has actually happened to me - and I was forced to save local, unsync'ed copies of certain folders in order to preserve metadata.
As a workaround, I have since moved these folders to Eagle Filer databases, because this app has a very robust and resilient metadata management system. C-Command's documentation even mentions that this functionality is necessary to combat the tendency of cloud sync'ing systems like DropBox to destroy metadata.
Hi Walter
It's been 4 years. My online-only files still don't show tags.
When 99% of Mac users use Dropbox in the Finder, you can't remove core Finder features created by Apple.
Is this impossible to fix? Are you working on it? When will it be fixed? It's a critical feature of the Finder. Millions of users use tags.Why hasn't this been fixed?
Hi walter, at the moment there is incosistent behaviour between local and online tagging,
if i tag a file in local mode and switch to online only, i lost my tags, if i come back ti local mode i see my tags infos on this files.
This strange behaviour not permit to tags file and search single file in only online mode (i have mojave) but for example, it work correctly only with folders.
Can you pass to tech and fix?
Thx
D
- Walter
Thanks for the additional information D - I appreciate it.
I've just sent you a brief message to your Dropbox email address so we can have a further look into this. Once you get back to me there, I'll send this up to an expert for further investigation.
Take a look at your inbox (ticket ID: 9038951) and we'll take it from there. Thanks!
Hi I've a problem concerning tags to.
- My original has the tag.
- I activate the sync of the folder
- The 'online-only' version loose the tag
- When I open the file, to get the original, the tag is back
What I don't know is when the file is resync again the 'online-ony' version loose the tag or not ?
Is there already a solution or a trick for now ?Best regards,
Thanks in advance,
I would really appreciate this being fixed.
I just moved to a new laptop with intentionally smaller storage, because of the 'clever' online/local file settings. But none of the online files show up under tags 😞
- Expandrive has a sync client that works with Dropbox with iCloud-like nativeness, such as tags.
I was using their first version and it seemed a little slow, but they have a sale right now [Removed as per Community Guidelines] and I’m going to buy the app and trying using it more dependably.
https://www.expandrive.com/strongsync/
