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raziel79's avatar
raziel79
Helpful | Level 6
6 years ago

Why do my tags disappear when I set my files to online only?

Dear,  i have installed dropbox app on 2 macs, i have sync my box and i have used colored native tags system on first mac to tag some files with custom tags. It was correctly replicated on second m...
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  • Walter's avatar
    Walter
    6 years ago

    Hey there raziel79, how are you today?

    As we don't currently have strong support for Mac OS's tagging feature (as you noticed the behavior is incosistent between 'Online Only' and 'Local' files), I wanted to thank you for the feedback and feature request for an option to be able to sync Mac's tags applied on files and/or folders across devices no matter what the state of those files is, be it 'Online Only' or 'Local'.

    Our dev team are always on the look for user input when creating our next versions of the Dropbox app and we're always looking for ways to improve our services. 

    Therefore, I will make sure your comments are passed along to them to express your interest in this. 

    If there's anything else I can assist with in the meantime, please let me know. 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey there raziel79, how are you today?

As we don't currently have strong support for Mac OS's tagging feature (as you noticed the behavior is incosistent between 'Online Only' and 'Local' files), I wanted to thank you for the feedback and feature request for an option to be able to sync Mac's tags applied on files and/or folders across devices no matter what the state of those files is, be it 'Online Only' or 'Local'.

Our dev team are always on the look for user input when creating our next versions of the Dropbox app and we're always looking for ways to improve our services. 

Therefore, I will make sure your comments are passed along to them to express your interest in this. 

If there's anything else I can assist with in the meantime, please let me know. 

Pookeyblow's avatar
Pookeyblow
Collaborator | Level 8
2 years ago

Hi Walter

 

It's been 4 years. My online-only files still don't show tags.

 

When 99% of Mac users use Dropbox in the Finder, you can't remove core Finder features created by Apple.


Is this impossible to fix? Are you working on it? When will it be fixed? It's a critical feature of the Finder. Millions of users use tags.

  • Pookeyblow's avatar
    Pookeyblow
    Collaborator | Level 8
    2 years ago

    Why hasn't this been fixed?

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