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Forum Discussion

Alex A.'s avatar
Alex A.
Helpful | Level 6
3 years ago

Why did the location of my Dropbox folder change?

Today I noticed that right clicking on files in my Dropbox folder (the ones pinned to my Finder sidebar) did not bring up the Dropbox menu options.   After further investigation I realized that...
Delete
Desktop
Sync
  • Megan's avatar
    Megan
    3 years ago

    Hey willit63, welcome to our Community! 

     

    Feel free to have a look into this thread, which can answer why this change took place.

     

    If you have any questions, let me know. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Welcome to our Community, Alex A.!

 

Just to have a closer look into this, can you please go to the Sync tab of your app’s preferences, and send me a screenshot of what you see there?

 

Besides that, you should’ve received an email regarding Dropbox and upgrading to macOS 12.3 (if you can’t find it in your inbox, please check your spam folder, as well). 

 

For more details, you can also open this link. 

 

Let me know what you find.

  • Alex A.'s avatar
    Alex A.
    Helpful | Level 6
    3 years ago

    Thanks Nancy! Please see attached.

     

    My main issue is understanding how to know where the latest version of my files are stored, in this new dropbox directory or in the old one.

     

     

    • voidheart's avatar
      voidheart
      Explorer | Level 4
      3 years ago

      I am using the latest beta (v147.3.4761) on macOS 12.3.1, but my files are still saved in the old location under the home directory. Why is Dropbox not moving my files to the new location?

  • Alex A.'s avatar
    Alex A.
    Helpful | Level 6
    3 years ago

    HI Nancy just checking in here thanks

    • Mikael P.'s avatar
      Mikael P.
      Helpful | Level 6
      3 years ago

      I have this exact problem. The default location will not work as I don't have enough space on that drive. Why cant we move the dropbox folder to another drive?

      • splinegear's avatar
        splinegear
        Helpful | Level 6
        3 years ago

        I have the same issue. My dropbox was stuck syncing and when I logged out and logged back in (to fix this) the location of my Dropbox folder had changed from an external drive to the one shown in the previous messages.

         

        This renders Dropbox non-functional for me since I do not have near enough space on the main drive. I selected Dropbox as a product (over iCloud) in order to address this limitation.

         

        I am now stuck with files on external drive which I am unable to complete synchronizing. This is not good.

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