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katibug's avatar
katibug
Explorer | Level 3
18 days ago

Watermarking issues

I upgraded my dropbox so I could add watermarks to my images. I set up folder automations to add watermark words to everything I added to that folder.   At first, it wasn't working. I'd add image...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there katibug - sorry to hear about this.

 

Have you by any chance cleared your browser's cache or used another browser to see if the issue persists? 

 

If not, please give it a go and let us know how it goes.

 

Thanks!

katibug's avatar
katibug
Explorer | Level 3
14 days ago

So I have tried it in Chrome, Microsoft Edge, the desktop app, as well as on my android. Even after clearing caches, my watermark automations just are not working.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    14 days ago

    I see, thanks for the update on this katibug 

     

    I'd recommend getting in touch with our support team directly at this point as they'll be better equipped to help further with account and device specific information.

     

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