You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

katibug's avatar
katibug
Explorer | Level 3
2 months ago

Watermarking issues

I upgraded my dropbox so I could add watermarks to my images. I set up folder automations to add watermark words to everything I added to that folder.   At first, it wasn't working. I'd add image...
Edit
Shared Files
Web
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi there katibug - sorry to hear about this.

 

Have you by any chance cleared your browser's cache or used another browser to see if the issue persists? 

 

If not, please give it a go and let us know how it goes.

 

Thanks!

  • katibug's avatar
    katibug
    Explorer | Level 3
    2 months ago

    So I have tried it in Chrome, Microsoft Edge, the desktop app, as well as on my android. Even after clearing caches, my watermark automations just are not working.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      I see, thanks for the update on this katibug 

       

      I'd recommend getting in touch with our support team directly at this point as they'll be better equipped to help further with account and device specific information.

       

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions