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Iplicjian's avatar
Iplicjian
Collaborator | Level 8
5 years ago

VAULT - how to return Files and Folders BACK to their original position

I thought I would try VAULT as there are foldesr which are very private and which I would not want to be seen by mstake etc. I created a Vault and identified some of my sensitive folders and files. I...
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Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hey there Iplicjian, thanks for reaching out to us and sorry to hear about your frustration. 

 

You are right, your vault can only be opened from the website and the Dropbox mobile app. 

 

However, if you don't see any option to move the files back to their original locations, let's see if we can find a workaround for now.

 

Could you open your Vault on one browser tab and your Files tab in another, and try to drag a test file from your Vault to Files tab?

 

Let me know of any updates, cheers!

  • carlvinger's avatar
    carlvinger
    Explorer | Level 4
    5 years ago

    By opening another widow, I was able to move all the files back online, what a pain!!!  You need to explain what the Vault is and what you can and can't do with it.  It's only for files that you never look at or use!!!

  • jackharrybill's avatar
    jackharrybill
    Explorer | Level 4
    5 years ago

    I have the same issue. The vault may be useful for storing sensitive items but it is no use or documents that need to be worked on. I cannot find a way to move files back out of the vault. This is a serious omission and has cost me way too much time trying to do something that should be so simple. 

     

    Thanks for the suggestion of moving things in this way but sadly it doesn't appear to work. I have all my finance folders in the vault. I have to find a way of easily being able to work on them or to move them back to the regular file system. 

     

    Hoping for an update to the system sometime soon. 

    All the best 

  • surfmex's avatar
    surfmex
    New member | Level 2
    5 years ago

    I cant seem to have 2 tabs open at the same time to drag over the file from vault back to dropbox.  This is not cool at all.  Very poorly thought out.  So can someone please explain to me exactly how this is done?  I am  knocking my brains out trying to restore my work

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