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Forum Discussion
BusyNurse
7 years agoNew member | Level 2
Unable to attach as a file
I have been using Dropbox for several years now and up until last week I had 2 options when trying to send my files via email: attach as a file or upload a link. I no longer have the “attach a file” o...
- 7 years agoI've just tested the issue you've described and this seems to be an issue with Outlook, not Dropbox, as Dropbox doesn't control that process. Microsoft created the process of attaching files from within Outlook. They simply use the Dropbox API to do it. In fact, Dropbox doesn't even need to be installed on the device.
You'll need to reach out to Microsoft for assistance with this.
Rich
Super User II
I've just tested the issue you've described and this seems to be an issue with Outlook, not Dropbox, as Dropbox doesn't control that process. Microsoft created the process of attaching files from within Outlook. They simply use the Dropbox API to do it. In fact, Dropbox doesn't even need to be installed on the device.
You'll need to reach out to Microsoft for assistance with this.
You'll need to reach out to Microsoft for assistance with this.
Orchidtreelady
7 years agoExplorer | Level 4
Please report this issue through your Outlook app and suggest a feature to bring it back. within the outlook app go to settings> help & Feedback> suggest a feature and put a request to add back 'attach as a file' for dropbox integration. I don't think dropbox can do anything about it.
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