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Forum Discussion
Stephjaz
7 years agoNew member | Level 2
Can't attach files to emails in iOS
Hi,
I cannot seem to attach a file from my Dropbox into my email using gmail.
When I click on the attachment icon it does not give me the the file source of Dropbox, Just my ipad and Clo...
- 7 years agoHey Steph!Is the Dropbox folder appearing in the Files app on your device? I’m assuming that you have installed our mobile app?What version of iOS are you running? Are you able to export files from your Dropbox app into the mail app? Is this the iOS Mail app, or the official Gmail app?Thanks in advance!
Jay
7 years agoDropbox Staff
Hey Steph!
Is the Dropbox folder appearing in the Files app on your device? I’m assuming that you have installed our mobile app?
What version of iOS are you running? Are you able to export files from your Dropbox app into the mail app? Is this the iOS Mail app, or the official Gmail app?
Thanks in advance!
- rangsridhar7 years agoExplorer | Level 4
Hi Jay,
yes, I have the Dropbox app installed. In the email, when I want to add a file stored in Dropbox as an attachment, the Dropbox opens and shows all the folders and files. However, when I choose a file by touching it, it doesn’t get attached in the email. The iOS version being used by me is 12.0.1.
Thanks for your time.
-arangsridhar
- annettecam7 years agoNew member | Level 2
Im having the exact same problem, could it be the latest update
- ronzo7 years agoNew member | Level 2
i just got a new iphone and backed everthig up. Same problem as you guys..
when i open tab from ios email on my phone No files are shown... but when i open the DropBox App everything is There..
is there a fix for this??
- rangsridhar7 years agoExplorer | Level 4
Yes, the Dropbox and the folders along with files appear. But when I touch the file it doesn’t get loaded in the email. The iOS version used by me is 12.0.1.
OS version which I am using is 12.0.1.
- Albert03196 years agoNew member | Level 2
Where in this response is the solution? It's just questions but this submission is linked as the solution. I'm having the exact same issue. Can't upload dropbox files to send in an email from my iphone, all it does is create a dropbox link when in reality I want the file sent over not a link.
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