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Forum Discussion
Timed comments not saving
I've been trying to make comments on my videos, but after I close out of that web browser and then go back, the comments have disappeared. I'm used to working on the web version of dropbox, and this ...
Hey everyone, thanks for the reports about this.
Can you confirm if you're still having an issue?
If so, let us know what version of your preferred browser you're using.
Thanks.
Comments aren't working for me either
Walter
Dropbox Staff
Dropbox StaffHey there ebrookenorthrip & Jamiea, sorry to hear you're having issues with this.
Could you try clearing your browser's cache or using another browser and let me know if this persists?
Thanks so much!
Yes, already tried clearing all Chrome settings/cache and tried Microsoft Edge.
I'm currently having the same issue. As soon as I leave a comment, and move on to the next image all the comments I left disappear. I've cleared my cache for both Safari and Chrome. I've tested this across multiple accounts on several computers and nothing has worked. Hopefully this can get resolved sooner than later.
@walter, I tried both of these things and neither worked. Please let me know what to do next. Thank you.
- Hannah
Hey everyone, thanks for the reports about this.
Can you confirm if you're still having an issue?
If so, let us know what version of your preferred browser you're using.
Thanks.
It works for me now, I was working on Chrome. THANK YOU!
Good luck everyone, I hope yours starts working too!
