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Forum Discussion
The Badge shows a file was edited 420 years ago
Is anyone else having issues with Badge, randomly showing "<user> last edited this file 420 years ago".
it seems to affect both mac and windows users and appears to be random- in that we can't link it to a prticular folder/file or user.
Dropbox said they were investigating but have not come back with any explanation.
cheers
Marty
I know this issue sucks big time, and I hate being the bearer of bad news...but
https://help.dropbox.com/installs/badge-overview
The timing and exact functionality of these features may change, and Dropbox doesn't provide warranties on the performance of these features.
We have been trying to get you guys to resolve this issue for well over a year now.
This is the response I got from your team today.
The team has advised me that a resolution for this issue may come at a later date, however, the team doesn't have an exact ETA at this stage.
If you have any questions, please let me know.This is affecting our ability to run our business with effective data and communication between our team members.
Completely unacceptable.
Thank You, TeeDub!!!
We have the same issue and here's what I think of DropBox's reply to you:
That is COMPLETE AND TOTAL BS!!
and yes, I meant to yell at you;-)
In our shop we are running 3 dif versions of Windows & 3 of macOS.
Dropbox App fully updated on all machines and we still get "edited 421 years ago" on some files.
it's the same wrong edit date on a few files across ALL users and all computers.
One of the main reasons we use dropbox is because of the file version mgmt and the badge showing who and when a user edited a file.
That functionality is critical to our business ........all day long, every day.
If y'all cannot resolve this (clearly dropbox) error then I will have to seek another vendor's solution.
Which, I don't want to do as I like dropbox ............except for this unresolved bug.
Dropbox has ignored this issue for more than a year, has offered useless advice and refused to investigate the issue properly.
We still have the issue, and the syncing issue might be part of the cause- but how about Dropbox actually checks and provides a fix.
It isn't just excel files either. I can't see how the sync issue is responsible as when you open a file on your desktop- it downloads a copy so must therefore be synced with the server.
There's a lot I like about dropbox but if the 420 years bug remains unfixable you wonder if they have really tried.
hey @dropboxsupport any chance of some interest in this issue???
Same issue here. This is 2022 and we have virtual reality and AI technology but we haven't mastered how dates are used in computers....sad.
421 years ago now. This is getting old, and it's a really dumb problem for such a pervasive software provider to have. Could you maybe prioritize this for a fix?
Yes, please contact us immediately with a fix. I honestly cant believe that with all the money we give you every single month that we still cant see when the file was last edited.
Did you ever get this resolved? I am having the same issue. Driving me nuts. @martychaos
I think I know why this happens (at least for me). If I double-click on an Excel file that hasn't been synced locally yet, it will show the 421 years ago message. But if I first set Smart Sync > Local then it works and shows the correct number of years. So Dropbox must be using the date from the placeholder when it's double-clicked which isn't a real file until its synced.
Wow-I am trying this now. Thank you for posting.
- Jay
Dropbox Staff
Hi martychaos, thanks for posting today!
This is more of an issue that can occur with Windows, where a modification date of a file can be changed to the year 1601.
Some research on this matter can be made after checking on the web regarding this date, and could possibly be a conflict with Windows/Unix systems on how they calculate time.
If the file is 'modified' on that date, then Dropbox would see it, and thus report it that way. It might be worth trying to edit the file quickly while on a Windows machine to see if this helps.
Keep me updated with any progress!I am having the same issue, where one of my user's file changes are being dated 420 years ago. Dropbox, please fix this issue!
Hi All,
still no fix, issue still appearing occasionally and as far as I know- no one is changing their file/folder dates to 1601.
I still can not find a replicable cause either.
Hey @dropboxsupport how about addressing this?
cheers
DropBox;
That is COMPLETE AND TOTAL BS!!
and yes, I meant to yell at you;-)
In our shop we are running 3 dif versions of Windows & 3 of macOS.
Dropbox App fully updated on all machines and we still get "edited 421 years ago" on some files.
it's the same wrong edit date on a few files across ALL users and all computers.
One of the main reasons we use dropbox is because of the file version mgmt and the badge showing who and when a user edited a file.
That functionality is critical to our business ........all day long, every day.
If y'all cannot resolve this (clearly dropbox) error then I will have to seek another vendor's solution.
Which, I don't want to do as I like dropbox ............except for this unresolved bug
all of our 7 users use windows machines and we see there edits happening 420 years ago jay, stop with the runaround and get the issue resolved. there are zero other applications, programs or files that have this issue. dropbox is completely alone in this and has the issue outstanding for the entire 4 plus years we have been a customer
Going into June 2023, and this still isn't fixed. We're a small nonprofit, so paying for DB is a HUGE luxury cost that we'd like to feel we're getting some value out of. Our staff of 10 is spread across the US in different time zones, so knowing who worked on which docs and when is a big part of doing our work. I don't need to know how long ago someone worked on it relative to today (e.g. Bob edited this 2 months ago), just give us a quick overview of the last edit (e.g. John edited 5/31/23 at 14:26:44).
Dropbox, PLEASE FIX THIS ASAP.
I know this issue sucks big time, and I hate being the bearer of bad news...but
https://help.dropbox.com/installs/badge-overview
The timing and exact functionality of these features may change, and Dropbox doesn't provide warranties on the performance of these features.
