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Forum Discussion
Search not working
Dropbox search can’t find anything. The files, however, are there. How can I make Dropbox find them or reindex them???
- Solved. Miraculously the search tool is finding files again after going on an unexplained weeks-long holiday.
If anyone else experiences this problem, try waiting it out. 🤷♂️
Desktop app and mobile iPhone app can’t find a single file. (The mobile app, which I had been using exclusively, used to find everything.) I can, however, find files using a simple Windows explorer search.
Lusil
Dropbox Staff
Dropbox StaffAre you running the latest versions of the mobile app and the desktop app?
Also, could you make sure that there there are no pending updates on your devices?
Also, could you make sure that there there are no pending updates on your devices?
- All programs up to date, rebooted, no pending updates.
- WalterIf you're still having issues with this, could you send us a screenshot so that we can have a visual too Mmmooo?
- Solved. Miraculously the search tool is finding files again after going on an unexplained weeks-long holiday.
If anyone else experiences this problem, try waiting it out. 🤷♂️
