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Forum Discussion
Search function not working
Hi! Yesterday my search function randomly stopped working. The files are still there, but I’m no longer able to enter a key word search. Has anyone else had this issue or know how to resolve it? T...
Walter
Dropbox Staff
Dropbox StaffHey Shari-HMD, sorry to hear you're having issues with this.
Could you please clear your browser's cache and let us know how it goes?
If it doesn't improve matters, you could also try an incognito window with no browser extensions or plugins running.
Could you please clear your browser's cache and let us know how it goes?
If it doesn't improve matters, you could also try an incognito window with no browser extensions or plugins running.
Nope nope and nope. It signs me in while simultaneously giving the message "There was a problem completing this request." But the search function might as well not exist. It just sits there. It doesn't pop in the file that I am needing to search and totally does not search at all. This is more than just an inconvenience. This is our firm's Dropbox that I am logging into. In other words, I need this for my job. I search all the time. This is my work, I'm not talking about searching for puppy stories and photos of my last cooking triumph. This is key to my being able to function in my job. Seriously a giant problem. I tried everything you suggested. Nope nope and nope. So now what?
