You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TERRACE_87
2 years agoCollaborator | Level 9
Scroll by letter/number doesn't work with many files/folders
When I try to scroll by letter/number in a folder with less than 100 files/folders I am able to scroll down to that letter/number. In a folder I have that has over 3,000 folders, this feature does no...
- 2 years ago
TERRACE_87
Collaborator | Level 9
As I said it only happens on large folders. This happens on multiple phones all using the latest iOS version. Try it yourself and see. Clearing cache does nothing.
Hannah
2 years agoDropbox Staff
Sorry for the delay here, TERRACE_87.
If you open the Dropbox app, tap on "account", then on the gear icon and then you turn off the "Keep folders on top" option, does that help?
- TERRACE_872 years agoCollaborator | Level 9
No it does not. I had that setting turned on already.
- Hannah2 years agoDropbox Staff
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!