We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Jervin100315's avatar
Jervin100315
Explorer | Level 3
2 months ago

Rollback my account about 120 days ago.

I want to roll back all files and folders to about 120 days ago, Dropbox in its entirety

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Jervin100315 wrote:

    I want to roll back all files and folders to about 120 days ago, Dropbox in its entirety


    Have you looked at Rewind?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Jervin100315 wrote:

    I want to roll back all files and folders to about 120 days ago, Dropbox in its entirety


    Just one thing to add to this is that you can ONLY do this if you were a paid user 120 days ago - i.e. upgrading after the deletion event wont work. 

    • Jervin100315's avatar
      Jervin100315
      Explorer | Level 3
      Yes it is a paid account.
      Keep copies of my estimating data bases here. Picked up a bug somewhere after that date.
      I have to keep data bases on machines , they don’t work online with graphical take offs . The data bases automatically backup every time you open and close estimating program.
      Started transition to One Drives at that time
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Jervin100315, thanks for posting here! 

         

        You can definitely try out Dropbox Rewind as Mark suggested. 

         

        However if you're using a paid account, our Support team could also assist with that. You can contact them here. Once you do, feel free to send me the ticket number reference, in order for me to locate it on my end.

         

        Let me know more! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!