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Pichler1508's avatar
Pichler1508
Helpful | Level 5
2 years ago

Renaming failed -"folder or file somewhere open."

I want to rename a folder. It worked with other folders but not with this folder. It says, "folder or file somewhere open." I am not aware that I have any files open. I shut down the computer - then ...
Edit
Organize
  • Pichler1508's avatar
    Pichler1508
    2 years ago

    Dear Maher,

     

    I appreciate your support. There are many hints, maybe I need to use them in the future. After not trying for 2 days, by surprise it worked today. Maybe synchronisation issue?

    However, thanks and greetings

     

    Otto

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Pichler1508, welcome to our Community! 

 

I wanted to jump in here, and ask if you're still experiencing this issue, and if you'd like for us to have a closer look together. 

 

Can you clarify the OS you're using on your end? Feel free to send me a screenshot of the error message you get too.

 

Keep me posted, and we'll take it from there! 

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