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Solved
Remove files from the vault
I need to move files back to dropbox from the vault - the work around did not work.
I had the same issue - downloaded the files from the Vault and uploaded them to regular Dropbox - it works, takes a few minutes but got my files back in working order.
Hi i found a good solution:
1) Go to your dropbox account in an online browser (not in the app) and go into your vault, go into your vault, find the files/folders you want to move out of vault -if you do this & they were also local files on your PC), they will also automatically download back into the PC in the location you used prior to moving to vault.
2) - For single files/folders: Click on the 3 dots to the R.H. side of the file in question.
- For multiple files select the boxes for each file/folder & look further over to the R.H side of the page where 3 dots are also located
Select move, after you selected move - you have to look at top L.H. side where it says:
Dropbox > Vault , then you click on the word dropbox (before the . Vault) - it will then show an area outside your dropbox vault , select Move - job is done - files will be moved out of your vault and into your main dropbox area - then they will automatically sync and download themselves back to your PC etc if they were there before
If you still have issues with it syncing,,,taking time - then go into Start type in services, find any other apps that you may use to backup to or from your dropbox folder - like an backup service etc and stop the service and try to restart the sync with dropbox again on your app
Wow thank you, dandle-candle, that worked & was so simple - I needed to return my whole client folder to Dropbox rather than Vault, and it was as easy as clicking the 3 dots with the folder checked. Can't think why I didn't see that before.
