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Forum Discussion
Alex A.
3 years agoHelpful | Level 6
Why did the location of my Dropbox folder change?
Today I noticed that right clicking on files in my Dropbox folder (the ones pinned to my Finder sidebar) did not bring up the Dropbox menu options.
After further investigation I realized that...
splinegear
Helpful | Level 6
I have the same issue. My dropbox was stuck syncing and when I logged out and logged back in (to fix this) the location of my Dropbox folder had changed from an external drive to the one shown in the previous messages.
This renders Dropbox non-functional for me since I do not have near enough space on the main drive. I selected Dropbox as a product (over iCloud) in order to address this limitation.
I am now stuck with files on external drive which I am unable to complete synchronizing. This is not good.
Gerald B.5
3 years agoHelpful | Level 6
They messed up royal. I would never have agreed to a move like this. I was not asked and therefore they have violated trust. I am on Monterey 12.5 Beta and DB150.2.4918 when this happened. A monumental cluster!!
- splinegear3 years agoHelpful | Level 6
I have a feeling that Apple is forcing this behavior in order to enable the "virtual drive" functionality since the kernel extensions previously used have been deprecated and Apple has replaced them with the Apple File Providers API.
I'm seeing similar changes in Google Drive for MacOS. (See May 12 update for MacOS users at https://support.google.com/a/answer/7577057?product_name=UnuFlow&hl=en&visit_id=637889557809604833-1648504131&rd=1&src=supportwidget0&hl=en ). The M1 silicon and now Monterey seems to be making some havok in this space. One option that pCloud is taking is to ask users to operate in "Reduce Security" mode in order to enable their solution.
Seems like this is a market share push from Apple in order to keep all other cloud driver providers operating under the same paradigm as iCloud.- Gerald B.53 years agoHelpful | Level 6
Thanks for the response splinegear. The link to the Google Drive post does explain it very well but it still does not excuse Dropbox from not warning about a not insignificant change, describing why it's needed and what immediate options are available (like not upgrading at that time).
- splinegear3 years agoHelpful | Level 6
I totally agree Gerald B.5 . If you see above it has left me pretty hooped myself.
I reached out to Dropbox support for help in capturing my unsynchronized files. However, my ticket was closed with this response:
> As per our conversation, you requested to receive assistance on an issue you are having with the Dropbox folder location changing on your macOS Monterey from an external to an internal drive.
> After reviewing the issue closely with our specialized team, it seems that the issue you are experiencing occurred due to some changes applied to this version of macOS, which are also affecting the location of your Dropbox folder.
> Furthermore, kindly note that for the time being, we are unfortunately not able to provide a workaround in regards to moving the Dropbox folder back to the old location, however rest assured Dropbox is actively working on full support for macOS 12.3 (Monterey) and higher.
Currently looking for alternative solutions.
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