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Re: Where is my Dropbox file?

If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

1 Reply

almadenmike
Explorer | Level 3
2 years ago
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Bummer. What a sad ending to the file I put on Dropbox.

Thanks for your attention to this.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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Where is my Dropbox file?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:689046"},"body":"

If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

","body@stringLength":"418","rawBody":"

If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

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Bummer. What a sad ending to the file I put on Dropbox.

Thanks for your attention to this.

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Bummer. What a sad ending to the file I put on Dropbox.

Thanks for your attention to this.

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