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Forum Discussion
We're missing folders from 2024 and we can't find them anywhere.
We are a small group of volunteers who run peer support groups for people with chronic conditions. All of our folders/files from 2024 (except the few files that were not in folders) have disappeared....
Nancy
Dropbox Staff
Dropbox StaffApologies if you’ve already mentioned this above, APSN, but did you also insert the names of the missing files in the search bar (at the top part of www.dropbox.com) and there are no results showing?
If not, the only other thing we can try is to log a ticket for you and see if we can find something on our end; I can’t guarantee much, though.
Thank you Nancy. Yes, we have done that. I will speak to my team and see what they think we should do as next steps. None of it makes any sense TBH. I just wish that it wasn't 2024 that has gone missing. Obviously, DB is not enough and people need another back up as well. I now have all the rest backed up to a USB. Thanks again.
