You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Search not working
Dropbox search can’t find anything. The files, however, are there. How can I make Dropbox find them or reindex them???
- Solved. Miraculously the search tool is finding files again after going on an unexplained weeks-long holiday.
If anyone else experiences this problem, try waiting it out. 🤷♂️
Megan
Dropbox Staff
Dropbox StaffHi photogirl007, let's see what we can find on this!
As a first step, please let me know the syncing status and version of your app.
Any screenshots of what you see when you use the app to search for some example file names, would be more than welcome.
Thanks a lot!
I'm seaching from the dropbox website.
Search is not searching for file names.
I have a folder starting with 9737, with dozens more files that start with 9737
nothing shows up when I search for 9737.
- Nancy
Hey pukoh, I’m sorry to hear you’re having issues with this.
I’d like to ask you a few things first, so that we can isolate this.
Are you experiencing the same behavior from various browsers and/or when trying via an incognito window instead?
Also, do you mind sending over a screenshot of the results you see while searching and of the actual folder showing on your Dropbox account?
Give me a nudge when you’re ready.
