We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Photo albums disappeared
Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app.
You can still find your uploaded photos and videos in the Photos tab or at dropbox.com/photos
For this and more common fixes for the Android app, you can check out this Help Center article.
I hope this helps!
Mod note: edited to update link in post [last update 2023]
Dear Dropbox!
As a person who works in IT for 25 years I can say that you've handled this very poorly.
Personally, I haven't used albums that much (because they were hard to use, and the sharing was not working all the time), but I can imagine that many people have spent a great amount of effort to organize their photo collections into albums and now you have just destroyed that effort without giving them any kind of alternative or event automatic migration of albums into folders (or something).
As a paying customer I'm wondering what's going on at Dropbox to make such poor decisions, and if I should perhaps think about taking my files elsewhere?
Dalibor
You have got to be kidding me. I thought I did something stupid. I have been trying and trying to find the albums I made for WORK
THIS SUCKS
time to find a new place
Wow. I can't believe that Dropbox would just unceremoniously and without warning delete people's photo albums. I too had spent a lot of time organizing photos. The worst part, apart from losing all that organization is that it makes me NOT TRUST dropbox anymore. What else are they going to do with our files without telling us? A least a warning would have been nice, so we could move them somewhere else. Sigh. My work has been trying to get me to switch over to onedrive and I've always held on to dropbox, partly for the photo organization. Maybe now is the time to make the change. I'm really disappointed.
This is absolute horse**bleep**. I just spent 45 minutes trying to figure out what the hell happened to the albums I'd created. I had one that I used all the time; it was a collection of photographs of things I found myself frequently referencing, like photographs of my vehicle's license plates, VINs, my family's social security numbers, my wife's driver's license. Images I'd taken over the course of 13 years, all helpfully grouped together and now I have to go back through tens of thousands of photos to find the 14 that I had grouped together there. Not to mention the albums I'd made of my kids to show to people who'd asked. A very carefully curated set of a dozen or so photos that I thought were most representative of--oh, for eff's sake. I don't need to tell you what photo albums are for. I just can't for the life of me understand why the hell you removed this extremely useful (and honestly very basic) feature. What drugs are your product managers on that they thought this was a great idea? Absolute crap communication with your customers, too, about it.
I honestly can't put my frustration with this asinine move into works.
