We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Jacked's avatar
Jacked
New member | Level 2
2 years ago

No option to restore deleted files - what can I do?

I have no button to restore deleted files in the changelog, what should I do ?
Delete
Restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
Jacked wrote:

I have no button to restore deleted files in the changelog, what should I do ?

When were the files deleted? If it's been more than 30 days, you won't be able to restore them.

Jacked's avatar
Jacked
New member | Level 2
2 years ago

[link removed by moderator]

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Jacked wrote:

    [link removed by moderator]

    Is that a shared link to a file you're trying to restore? If so and if it was deleted within the last 30 days, you would see the file in your Deleted Files if it wasn't permanently deleted. If the file isn't one of yours, you would need to contact the owner and ask them for a new link.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!