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CoveUS's avatar
CoveUS
Explorer | Level 4
4 years ago

My images don't load on mobile

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
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  • Emma's avatar
    Emma
    4 years ago

    Hi all, 

     

    As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉

    Let us know if you have any questions.

     

    Emma

Black Fly's avatar
Black Fly
Explorer | Level 3

Hi, my hosted photos in a photography forum worked fine until yesterday. The photos don't show up anymore when I am using Safari. On a pc with IE everything works fine. Other members of the forum reported the same problem since yesterday.

 

Does anyone have a clue what is going on? Is it a dropbox problem or is it a Safari problem. The same problem happens also in other forums so it does not seem to be associated with the forum platform.

 

Thanks for your help.

 

Best regards,

Erik

Freqs's avatar
Freqs
Helpful | Level 5
4 years ago

Same here. Safari from a desktop, laptop, iPhone all running current versions, even an older Mac running Yosemite and Safari 11 will not load hosted photos from several online forums that I've tried since around March 1st. Images hosted from other sites will load ok, just the Dropbox images are failing. 

 

Links copied and pasted directly to Safari will open just fine:

https://www.dropbox.com/s/example/example.jpg?raw=1

 

Firefox and Chrome are working fine. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    I've sent emails to both of you Black Fly, Freqs. Please could you reply to them when you get a chance!
    • rowBear's avatar
      rowBear
      Explorer | Level 3
      4 years ago

      I too cannot see png images linked to dropBox locations on Safari or iOS.  Is there a solution?  I am eager to learn of it.

      • rowBear's avatar
        rowBear
        Explorer | Level 3
        4 years ago

        I would also note that FireFox on iOS will not show the images.

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