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Forum Discussion
My images don't load on mobile
My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
Hi all,
As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉
Let us know if you have any questions.
Emma
hi guys, I have the same problem..everything was working fine until today morning. Im using an app on my TV that is pointing to my xml file in my dropbox account in the public folder. All i had done before was the url?raw=1 to make this work. But today it stopped working. when i copy this to chrome just to test the xml page will open but i see that the url is different, a bunch of letters. What have dropbox done? And why dont we get an info before this change? If i copy that long url to my app it works fine.
But also the icon pictures wont show because of the long url..this is just an exampel(url wont work its just as example).
<logo_30x30>https://www.dropbox.com/s/bcarf88t80k26x9/picture.png?raw=1</logo_30x30>
this url will become like..https://ucf1....dl.dropboxusercontent.com/cd/0/inline/B...file#..and wont show up on my app.
I hope dropbox can fix this..
Jpeg's and Png's don't work
I am having exactly the same issue, specifically related to iOS (All browsers) and macOS (Safari Specifically). The hosted photos I use in my html code for my webpage (eBay) stopped displaying on these platforms a few days ago. They've been up for at least a year without issues and unless changes were made, are inputted correctly (https, raw=1).
This is a big concern for me. The images are both .jpg and .png format. Any ideas?
I just wanted to add that this is not limited to images. CSS being served via Dropbox is also not being rendered properly in Safari. It seems to be an issue of file mime types being incorrectly set. This issue just started on March 1st as well.
The console in Safari shows the following message when attempting to load CSS files via Dropbox:Did not parse stylesheet '[url]' because non CSS MIME types are not allowed in strict mode.Additionally, this is not just a mobile issue and occurs on desktop Safari as well. Does not occur in non-Safari browsers and persists in private windows.
- Lusil
Dropbox Staff
Hey everyone, thank you all for your reports.
If you haven't already, could you submit a ticket to our team from this link, so that our team can have a better look into this with you?
If you have any trouble creating a ticket, just give us another nudge and we'll be more than happy to send you one.
Thanks again! Hi Lusil,
It is very difficult to find out who to contact on their website. I have tried and received this case number #12127515 and #12127503
I have problems with to force render a file in a browser.To bypass the preview page and allow your browser to directly render your files, use raw=1 as a query parameter in your URL. Adding raw=1 to a URL will cause an HTTP redirect.
As i mentioned earlier, it seems that dropbox made some changes regarding to force render a file in a browser. The url is changing to something else and my app cant open my xml therefor. Could you please change it back or send me instructions how i can have it as i had before?
- LusilHey everyone, thanks for all your reports and sorry to hear that you're still having trouble with this.
We'd be more than happy to send you a ticket if you don't have one already with our team.
Just give us another nudge here and we'll make sure to get back to you as soon as possible. Lusil I still would like to know what is happening and what Dropbox's recommended remediation for links not working in Safari is, yes.
- LusilHey KjellAn, I'd be happy to send you a ticket if you'd like to have a better look into this.
Also, I just sent one to each of you, JoeSap and hardreturn! Is there a problem with SW or Safari on the ipad / iphone ?
I have latest upgrade SW on my tablet / phone.
