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Forum Discussion
Missing a folder - support tells me that the owner deleted it but I am the owner
Hey everyone,
I have been working on a file for 8 years as the sole owner and all of a sudden I cannot locate the file. Support keeps telling me that the owner deleted the file and the user mus...
Hannah
Dropbox Staff
Dropbox StaffHey steved6, I took a look at your ticket and it seems that you're currently in communication with our experts.
Please refer back to the ticket for an update and if you have other questions, you can still ask our colleague who will be able to assist you further.
Thanks Hannah, but no one has reached out to me for days and when they do its the same cut and paste answer.
- Hannah
Hey Steve,
The last update on your ticket was on Monday.
I'm afraid that there's nothing more we can do here on the Community about this, since you were already in contact with our specialists.
If you have any other Dropbox questions, feel free to reach out to us again.
