We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

enjayare's avatar
enjayare
Explorer | Level 3
6 years ago

Locked folder that can't be removed?

Hello Forum members, I have a folder that was sent to me by a client a couple of years ago that I can't remove from my Dropbox. The folder has a grey padlock on the bottom left corner and also an X ...
Delete
Restore
Sync
  • Здравко's avatar
    Здравко
    6 years ago

    enjayare, may be something else have happened. Probably immutable flag have been set. If so, you can trow it out using: "sudo chflags nouchg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" and/or "sudo chflags noschg /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee". Try it, just to be sure.

    Finally give the result from "ls -lO /Users/njrcon/Dropbox/Tender\ -\ 160\ Brook\ St\,\ Coogee" or just take a look on get info window to check is "Locked" is still checked.

Willem Groenewald's avatar
Willem Groenewald
Explorer | Level 3

Hi, the following worked for me:

 

Typing " sudo rm -r " in the Terminal and thereafter dragging the folder from the Finder into the Terminal to get the path - worked to delete the locked files and folder.

 

Thank you!

enjayare's avatar
enjayare
Explorer | Level 3
5 years ago

That is great glad I could be of assistance for you.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!