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Forum Discussion
I'm seeing a "What's New" page when permanently deleting my files.
When I select Permanently Delete under Deleted files in the browser interface and enter my correct password and confirm delete, I get a WHATS NEW info pop-up and the delete option closes when that wi...
Hi there CoreZero - sorry to hear you're having issues with this.
Could you clear your browser's cache and/or try another browser and let us know if you still get the same results?
Thanks!
I have tried multiple things, including deleting items that only belong to me deleting everything in the deleted items and trying ones that have been shared with me as well. I realize I’m not trying to really delete those. I just don’t wanna see them anymore.
In any which way I’ve tried it. The same thing is happening.
Jay
Dropbox Staff
Dropbox StaffCould you clarify exactly what happens when you are trying to permanently delete files? A screenshot showing this would help greatly.
how do I provide a screenshot? I don't see an option here for that.
- Jay
Are you accessing the community from a desktop machine? Are you not able to see the camera icon in the reply box, like below?
Otherwise, you can copy and paste your screenshot in your reply, or use a Dropbox shared link and paste the link here.
when I type in my password I then get this next screen
