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solo_here's avatar
solo_here
New member | Level 2
6 months ago

I signed into my account yesterday, but I'm only see old files, and not newer files?

Hello! I logged into dropbox yesterday, both from my browser and from the desktop app, and all edits or new files and folders from the past few years are missing. I can still see documents and folder...
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solo_here's avatar
solo_here
New member | Level 2
6 months ago
There wasn't anything in the events. Is it possible that docs I saved in the desktop app didn't save to the cloud? That is the only other option I can think of.
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Yes, that's highly likely solo_here 

     

    Otherwise, you'd be able to find them in your deleted files page and/or the events page would show them being uploaded and/or deleted too. 

     

    Do you maybe have access to the original device you used for your edits to see if you can find your missing files there?

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