You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

vevaw's avatar
vevaw
Explorer | Level 4
11 months ago

Desperately need help recovering files

Hello, I did something incredibly stupid the other day and thought I had fixed it but now realise with horror that it wasn't fixed after all.... I dragged a folder off my desktop straight out of Dr...
Restore
  • Hannah's avatar
    Hannah
    11 months ago

    Hey vevaw, I've gone ahead and removed your screenshot and the folder name in one of your replies.

     

    If I missed something or if you need anything else, let us know!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

If it's two days ago, then you should be able to recover that event, if there were files in it to begin with. 

 

Was this a shared folder or a private folder? 

vevaw's avatar
vevaw
Explorer | Level 4
11 months ago

Private

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Could you attach a screenshot showing the event exactly as it appears on the site on the events page?

    • vevaw's avatar
      vevaw
      Explorer | Level 4
      11 months ago

      [removed]

      • vevaw's avatar
        vevaw
        Explorer | Level 4
        11 months ago

        Referring to 'you removed (folder name) and 88 more folders'.  The 88 folders were contained within the main (folder name) folder.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!