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Forum Discussion

moyay's avatar
moyay
Explorer | Level 4
11 months ago

Chinese characters in my deletion confirmation pop-up on Windows

Hi,    Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another pr...
Delete
Desktop
Dropbox Basic
Notifications
Windows
  • Sam DBX's avatar
    Sam DBX
    10 months ago

    Hi there Edward Alan and GrandpaW,

     

    We've released an expected fix in our Beta Build 192.3.4492.

     

    PS: auto-updates for this are available to everyone who chose "Include me on early releases" on the Settings page.

     

    Let us know if you have rolled out this version and still see these characters

     

    Thanks,

    Sam 

     

     

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Just tried to escalate for you all 🙂

 

It would help if people could just confirm Dropbox version number as well as OS version. 

 

For info a newer version of Dropbox is available here. That may fix it.

margTD's avatar
margTD
New member | Level 2
11 months ago

Hi Mark - I'm on 190.4.6383

  • Sam DBX's avatar
    Sam DBX
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi everyone, 

     

    Thanks for flagging this.

     

    Confirming here that these are ''garbaged'' characters appearing in the local delete dialogue.

     

    Our team is aware and working on it (and they should not be harmful). 

     

    We'll keep you updated once we've cleared them.

    Thanks!

    Sam

    • Nigelbc's avatar
      Nigelbc
      Explorer | Level 3
      10 months ago

      Happening with me too -  W7 Home premium  DB 190.4.6383

    • AM777's avatar
      AM777
      New member | Level 2
      10 months ago

      Hi there, today I have discovered the same by deleting something from the Dropbox!!! Strange, as far as I can see is this problem already more than 2 weeks old an still not solved!!!

      • Sam DBX's avatar
        Sam DBX
        Icon for Community Manager rankCommunity Manager
        10 months ago

        Hi there AM777,

         

        We expect a fix to be rolled out in our next stable version (192).

         

        I'll make sure to share more news here.

         

        Thanks for bearing with us,

        Sam

    • Edward Alan 's avatar
      Edward Alan
      Helpful | Level 5
      10 months ago

      It's still there, on Jan 29, 2024

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