You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MeMo3779
2 years agoExplorer | Level 3
Can't find the ellipsis icon in order to move, copy, or delete files
Every time I get instructions for moving folders or copying folders or deleting folders - I'm told to "hover and click on the ellipse". I am using DB on a Mac - THERE IS NO ELLIPSE!
HELP!
Hannah
Dropbox Staff
Hey Anne W.3, sorry to see you're having trouble deleting folders from your account.
Are you looking at the 'all files' page for the ellipsis button?
If you don't see it there, can you try from a different browser or a private browsing window, to see if you get a different behavior?
Anne W.3
2 years agoExplorer | Level 4
Yes, I tried chrome and safari and they look identical without the ellipses. See attached screenshot. Also attaching a screenshot of the new "large grid," which makes the photos so small I can't review them unless selecting them individually. Is there a setting to make it truly a large grid so I can scan them quickly in the grid?
- Jay2 years agoDropbox Staff
Hi Anne W.3, you're trying to view the ellipsis on the navigation menu on the left, and not on the main body of the website to the right.
Are you able to see that larger part of the site? Hovering over files and folders there will let you see the ellipsis.
- Bob Figone12 months agoNew member | Level 2
Jay,
Your response should be more detailed for users. Ellipsis is over to the far screen right shown as ... next to copy and share link buttons.
- Bob Figone12 months agoNew member | Level 2
Not a new member. I just thought i would access community tonight. Been a user for 9 years.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!