You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

789's avatar
789
Helpful | Level 6
6 months ago

I don't want to keep seeing a side-preview of my files, when clicking the ellipsis

Hello. Often, I just need to download a file (PDF, Word doc) from the list in a folder's view. I click the three dot expansion menu, and it pulls up the preview pane. This is clunky, slow, unexpected behavior. If I want to preview, I'll click the filename itself, or the larger context box its in. When I just need to download something I don't want to wait 4-5 seconds for it to load. 

 

Thanks. 

  • Hi 789, we appreciate the feedback on this matter. 
     
    We take all comments into consideration when improving the Dropbox site and services.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    789 wrote:

    I click the three dot expansion menu, and it pulls up the preview pane.


    This happens because when you click that menu the file is selected, and you have Quick View enabled for files. If you disable that, the file will not preview when you click the menu.

     

     

    • 789's avatar
      789
      Helpful | Level 6

      Thanks for the reply, Rich. I want files to open in quickview when I click the filename or container, but not when I click the three dot hotdog expansion menu. 

       

      Now that you mention it, clicking a file's selection box on the left pulls up a preview, too (unless you click two or more). Dropbox should nix that too. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi 789, we appreciate the feedback on this matter. 
         
        We take all comments into consideration when improving the Dropbox site and services.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!