We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

rdb268's avatar
rdb268
Helpful | Level 6
2 years ago

Can't find folders in Dropbox Rewind, when I try to restore them.

I deleted a bunch of files from Dropbox on Sept 16 or 17, and want to get them back. Tried dropbox rewind, but cannot find the files to rewind to. I can find plenty other files, but not the ones I ne...
Dropbox Rewind
Restore
  • rdb268's avatar
    rdb268
    2 years ago

    I just did some researching, and I actually permanently deleted the files when I deleted. The research I did indicated that rewind would not recover permanently deleted files.

     

    Bummer.

     

    Thank you for the help, though.

rdb268's avatar
rdb268
Helpful | Level 6

I just sent support team an email. Thank you.

rdb268's avatar
rdb268
Helpful | Level 6
2 years ago

I just did some researching, and I actually permanently deleted the files when I deleted. The research I did indicated that rewind would not recover permanently deleted files.

 

Bummer.

 

Thank you for the help, though.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!