You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kelley's avatar
Kelley
New member | Level 2
8 years ago

Can you tell me why I can no longer stream videos?

So I have developed an issue where I can no longer stream videos on dropbox.  I work at a law office and we are currently reviewing a huge amount of video files. I am suspicious that drop box is limi...
  • Mark's avatar
    Mark
    8 years ago
    Through Dropbox.

    Free users only get a 20gb/day streaming limit across all of their files (or 10,000 clicks) if they are a free user (200gb/day if paying).

    Also, please remember that Dropbox will only show you the first 15 minutes of a video via the website regardless of how long the video is.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!