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DG5243's avatar
DG5243
Explorer | Level 3
5 years ago

Powerpoint file not opening online

I'm trying to edit a presentation a colleague shared with me but can't get it to open with Poweerpoint for the web tool. I see the file icon in my folder. It opens in the browser when I click on it. ...
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DG5243's avatar
DG5243
Explorer | Level 3
5 years ago

Rebooting and restarting Firefox didn't help. I'm reluctant to clear the cache since private browsing didn't work. But it does seem to open in Internet Explorer. Using Firefox on a different computer (Windows 10) also seems to work. Thanks.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    So there's an issue with Firefox on that specific machine of yours DG5243; have you made sure it's updated to the latest stable version? 

     

    Maybe that will do the trick!

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