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Forum Discussion
DG5243
5 years agoExplorer | Level 3
Powerpoint file not opening online
I'm trying to edit a presentation a colleague shared with me but can't get it to open with Poweerpoint for the web tool. I see the file icon in my folder. It opens in the browser when I click on it. ...
- 5 years ago
Hey there DG5243; welcome aboard and thanks for using Dropbox!
Can you please let me know if you get any different results after clearing your browser's cache and on other browsers?
Thanks!
Walter
Dropbox Staff
Hey there DG5243; welcome aboard and thanks for using Dropbox!
Can you please let me know if you get any different results after clearing your browser's cache and on other browsers?
Thanks!
DG5243
5 years agoExplorer | Level 3
Rebooting and restarting Firefox didn't help. I'm reluctant to clear the cache since private browsing didn't work. But it does seem to open in Internet Explorer. Using Firefox on a different computer (Windows 10) also seems to work. Thanks.
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