You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

amandawiski's avatar
amandawiski
New member | Level 2
6 years ago

No option to edit -Powerpoint won't open with powerpoint online

I've uploaded a powerpoint. It does not give the open to 'open with' powerpoint online at all - so no one can edit the file
Desktop
Edit
Sync
  • Jane's avatar
    Jane
    6 years ago
    Hey Amanda, following your post on our Community, I ran a search on my end on our system & I’ve located your open discussion with my colleague. I’ve included a note of your comments here on your ongoing correspondence, so as to have all relevant info on the same email chain. I can see that they’re awaiting your reply at the moment, so as to investigate what could be causing you this discrepancy; have you received their latest message incidentally? 
     
    I remain at your entire disposal if you can’t locate my coworker’s reply or should you have any additional questions. Thanks in advance for all the time you’re devoting to work on that with our team! 
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
Hey Amanda, following your post on our Community, I ran a search on my end on our system & I’ve located your open discussion with my colleague. I’ve included a note of your comments here on your ongoing correspondence, so as to have all relevant info on the same email chain. I can see that they’re awaiting your reply at the moment, so as to investigate what could be causing you this discrepancy; have you received their latest message incidentally? 
 
I remain at your entire disposal if you can’t locate my coworker’s reply or should you have any additional questions. Thanks in advance for all the time you’re devoting to work on that with our team! 
ADuen's avatar
ADuen
New member | Level 2
5 years ago

Where can I locate the solution or context of the subsequent conversation for this issue?

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi ADuen, thanks for joining the topic here!

     

    Are you having the same issue as amandawiski described in the original post here?

     

    I'd be happy to help out, just let me know what issue you're having and we can take it from there. Any screenshots you can provide (excluding personal info) would be helpful.

     

    Keep me posted!

    • kimD2's avatar
      kimD2
      New member | Level 2
      4 years ago

      Hi,

       

      What was the answer to above question?

    • Jacintha's avatar
      Jacintha
      Explorer | Level 4
      3 years ago

      Hello. I'm facing the same problem. Help!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!