We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

pavsiingh's avatar
pavsiingh
Helpful | Level 6
4 years ago

New Drobox app is terrible!

If I wanted to look at the latest files uploaded to my dropbox, I'd click on the dropbox icon in my menubar (Mac OS) and click on the folder containing the file that was last uploded as the folder tr...
Desktop
Mac
Organize
sort
  • MarkRM's avatar
    MarkRM
    4 years ago

    Spoke to Dropbox support and this might (hopefully) not be intentional and an issue with the latest early release version. If you need to revert, do this:

    1 Log in to dropbox.com using your web browser.
    2 Click on you account picture/avatar at the top right corner of the page.
    3 Click on "Settings".
    4 From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

     

    That fixed it for me.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey nana71, thank you for all the details, and screenshot!

 

Can I ask for you to hover over your icon on the menu bar, check for the status of the app, and the version? 

 

Let me know once you have it, and we'll take it from there! 

 

Cheers!

nana71's avatar
nana71
Explorer | Level 3
4 years ago

voila 

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hey nana71, thank you so much for the screenshot!

    It seems you're using the Beta version of the app. Can you follow the steps shown here to opt-out from early releases, and then try re-installing the stable version of the app? 

    Let me know if the issue remains after those steps. 

    Thanks!
     
    • nana71's avatar
      nana71
      Explorer | Level 3
      4 years ago

      Hi Lori,

       

      thanks for your info. Actually most of the time were happy with being in the Beta version, but in this case we don't understand what's going on. Could you give some info why dropbox is opting out of navigating via the taskbar icon? It was so helpful and this feature should even be explored more if you ask us. Reinstalling dropbox is very heavy on our internet usage and we because we have a very complex and large database, this demands a lot of synching and is time consuming.. Looking forward to feedback on this. 

      Best

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Hey nana71, and thanks for writing back to me!

        The Dropbox desktop application isn't necessarily opting out of this feature.

        However, as beta builds are still in the testing process and are used for testing purposes, you could experience some issues or an inconsistent experience, such as this one.

        This is why, as a first step to isolate the issue, I recommended the stable version.

        I hope this helps.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!