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Forum Discussion

pavsiingh's avatar
pavsiingh
Helpful | Level 6
4 years ago

New Drobox app is terrible!

If I wanted to look at the latest files uploaded to my dropbox, I'd click on the dropbox icon in my menubar (Mac OS) and click on the folder containing the file that was last uploded as the folder tr...
Desktop
Mac
Organize
sort
  • MarkRM's avatar
    MarkRM
    4 years ago

    Spoke to Dropbox support and this might (hopefully) not be intentional and an issue with the latest early release version. If you need to revert, do this:

    1 Log in to dropbox.com using your web browser.
    2 Click on you account picture/avatar at the top right corner of the page.
    3 Click on "Settings".
    4 From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

     

    That fixed it for me.

nana71's avatar
nana71
Explorer | Level 3

 

The top features like search and overview to navigate between notifications and updates on dropbox are gone. 

Is this an update or a bug? I use it all the time, workflow is bugged. Don't have connection problems and simply logged in. 

I have dropbox teams. So info or help welcome!

 

 

 

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hey nana71, thank you for all the details, and screenshot!

 

Can I ask for you to hover over your icon on the menu bar, check for the status of the app, and the version? 

 

Let me know once you have it, and we'll take it from there! 

 

Cheers!

  • nana71's avatar
    nana71
    Explorer | Level 3
    4 years ago

    voila 

     

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hey nana71, thank you so much for the screenshot!

      It seems you're using the Beta version of the app. Can you follow the steps shown here to opt-out from early releases, and then try re-installing the stable version of the app? 

      Let me know if the issue remains after those steps. 

      Thanks!
       
      • nana71's avatar
        nana71
        Explorer | Level 3
        4 years ago

        Hi Lori,

         

        thanks for your info. Actually most of the time were happy with being in the Beta version, but in this case we don't understand what's going on. Could you give some info why dropbox is opting out of navigating via the taskbar icon? It was so helpful and this feature should even be explored more if you ask us. Reinstalling dropbox is very heavy on our internet usage and we because we have a very complex and large database, this demands a lot of synching and is time consuming.. Looking forward to feedback on this. 

        Best

  • SophieKeij's avatar
    SophieKeij
    Explorer | Level 3
    4 years ago

     thats our version

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hi SophieKeij, the 3 in the middle means it's the beta version. Could you try upgrading to the stable version by follow the steps previously provided by Megan to see if they help?

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