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Forum Discussion

pavsiingh's avatar
pavsiingh
Helpful | Level 6
4 years ago

New Drobox app is terrible!

If I wanted to look at the latest files uploaded to my dropbox, I'd click on the dropbox icon in my menubar (Mac OS) and click on the folder containing the file that was last uploded as the folder tr...
Desktop
Mac
Organize
sort
  • MarkRM's avatar
    MarkRM
    4 years ago

    Spoke to Dropbox support and this might (hopefully) not be intentional and an issue with the latest early release version. If you need to revert, do this:

    1 Log in to dropbox.com using your web browser.
    2 Click on you account picture/avatar at the top right corner of the page.
    3 Click on "Settings".
    4 From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

     

    That fixed it for me.

nana71's avatar
nana71
Explorer | Level 3
4 years ago

 

The top features like search and overview to navigate between notifications and updates on dropbox are gone. 

Is this an update or a bug? I use it all the time, workflow is bugged. Don't have connection problems and simply logged in. 

I have dropbox teams. So info or help welcome!

 

 

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    Hey nana71, thank you for all the details, and screenshot!

     

    Can I ask for you to hover over your icon on the menu bar, check for the status of the app, and the version? 

     

    Let me know once you have it, and we'll take it from there! 

     

    Cheers!

    • nana71's avatar
      nana71
      Explorer | Level 3
      4 years ago

      voila 

       

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Hey nana71, thank you so much for the screenshot!

        It seems you're using the Beta version of the app. Can you follow the steps shown here to opt-out from early releases, and then try re-installing the stable version of the app? 

        Let me know if the issue remains after those steps. 

        Thanks!
         
    • SophieKeij's avatar
      SophieKeij
      Explorer | Level 3
      4 years ago

       thats our version

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        Hi SophieKeij, the 3 in the middle means it's the beta version. Could you try upgrading to the stable version by follow the steps previously provided by Megan to see if they help?

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