You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sadlee's avatar
sadlee
Explorer | Level 3
6 months ago

My photos disappeared from my mobile app right in front of my eyes.

I opened my app as I normally do only to see my photos vanish from the screen in real time. I didn't press any buttons and never deleted any file. There's no record in my deleted files and nothing in...
Delete
Dropbox Rewind
Restore
sadlee's avatar
sadlee
Explorer | Level 3
Hi Megan, After going through my emails i’ve found a link that stated i’ve deleted all my files on Nov 14th of 2023. I do not recall this delete and I’m sure I would’ve done something had I caught it in time. It states my files would have been restored and then permanently deleted until 6/12/2023. Please tell me this can be reversed in some way.
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Did you check your Events and Deleted files pages online and no recent files were deleted there that can be restored?

 

If you’re on a personal Basic/Plus account, then the files would’ve been deleted after 30 days indeed and it’s not possible to restore them, I’m afraid.

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