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Forum Discussion

anonymous's avatar
anonymous
4 years ago

my files disappeared.

I installed the dropbox on my MAC and it automatically uploaded some files. However when I entered the dropbox, it is not there. it is an important file and I cannot miss it. Can someone help me? ...
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Ann M's avatar
Ann M
New member | Level 2
2 years ago

All my pictures are gone even though I am billed monthly. Where are they? Chatbot is no help

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Ann M wrote:

    All my pictures are gone even though I am billed monthly. Where are they?

    Have you checked the Events page?

     

    Failing that, you'll need to provide more information before we'll know how best to help you. Were the files in your account online? When did you last see them there, and when did you last use your account? Check your Plan page and let us know what plan it shows you on.

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