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Forum Discussion
Missing folders/files on the site, but still visible and accessible on the iOS mobile app, why?
Hi, some of my folders, including the files in them are missing from the web view.
On my iphone I still have everything, but not on the web, via a browser.
There were no changes on these files/folders, they are also not synced anywhere locally, and the deleted folder is empty as well.
Files/folders are still accessible on my phone via the app, but they do not show up on web.
How is this possible?
- Jay
Dropbox Staff
Hi hodacsg, thanks for bringing this to our attention.
Are you certain that you're signed into the same account on the Dropbox site and on the Dropbox mobile app?
You can see a list of connected devices and their most recent activity on this page.
Do you see anything on the events page?
This will help me to assist further!
