You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
EAAman
10 months agoHelpful | Level 6
Lost my desktop files after getting removed from Dropbox Business team
Hello, let me explain what happened. I had my own account where I stored all my work files, but they were still linked to my download folder. Now that I've left my job, my account was deleted along w...
- 10 months agoHi Hannah and Mark,
I wanted to let you know that I managed to retrieve the files from the team’s Dropbox. Fortunately, they were willing to return my files, and I now have all 256 GB of data back. Thank you both for your assistance! I truly appreciate the time you dedicated to helping me.
This will be my final message on here until I encounter another issue, though I don’t anticipate that happening anytime soon. Goodbye for now! 🙂
EAAman
Helpful | Level 6
Hi
@Mark,
I’ve checked the events tab and unfortunately, I can’t seem to find the file there. It’s possible that the files might be stored in the team’s Dropbox? The thought that they might be lost is quite disheartening.
I’ve checked the events tab and unfortunately, I can’t seem to find the file there. It’s possible that the files might be stored in the team’s Dropbox? The thought that they might be lost is quite disheartening.
Mark
10 months agoSuper User II
No, unless you uploaded them actively to another account they wont have uploaded to the Team.
Have you done a search on the computer to see if they are hidden anywhere as it sounds like you were using Dropbox backup?
- EAAman10 months agoHelpful | Level 6Yeah, around 200 GB of storage space got away after losing the files. Also when I attempt to restore items from the recycle bin (recycled before the files got deleted), I receive an ‘items not found’ error message. I’ve also searched for these items and maps but was unable to locate them.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!